Dingtalk web8/28/2023 ![]() ![]() Ding encourages bosses’ tendency to expect immediate replies: many users say being Ding-ed by their bosses over insignificant issues in off-duty time is a common experience. DingTalk shows the status of each recipient in group chats separately, adding a layer of peer pressure. Senders know immediately who’s read their messages, if any recipient misses, ignores, or is late to reply to a message, they can effectively push recipients to reply by them by using the app to “Ding” them-re-sending a notification, or even placing an automated call to push the user to respond. It aims to guarantee message delivery and pushes employees to react to admins’ messages near real-time and 24/7. The most complained about on Zhihu, and inĬonversations with users, are “ Ding” and “ Clock In/Out” monitoring.ĭingTalk is designed around an expectation of 24-hour availability.ĭing is one of the app’s most demanding and intrusive features. Itself with a different user base: managers who can force employees to use theĭingTalk offers multiple features that help This head start and WeChat’s network effect advantage, DingTalk ingratiated ![]() Launched in 2014, including wide adoption for work communication. Smarter way of working,” a good first step would be abandoning DingTalk andĪlready acquired a dominant position in China’s social media market when DingTalk ![]() Of course, overbearing bosses and high-pressure jobs existed before DingTalk, but the app has become the face of the problem for most white-collar workers, and its intrusive features encourage companies’ worst impulses. It has low ratings because it’s a poorly designed app that makes workers’ lives worse. DingTalk promotes unhealthy-and inefficient-work-life balance by tempting bosses to monitor employees 24 hours a day and to invade their off-duty time.ĭingTalk doesn’t deserve a pass. But it’s perfectly on-brand for DingTalk: it was designed to appeal to managers, instead of the employees who actually use it. Not a lot of app makers respond to criticism by calling their users lazy. It’s used similar tactics to dismiss criticism from adult employees (in Chinese) as well. The video argues that students give DingTalk bad reviews because they hate school, while DingTalk is just an innocent intermediary. The Alibaba-backed application issued a video (in Chinese) on Bilibili on Feb. They suggest that when workers and students give it low ratings, they’re scapegoating the app because they don’t like their work. If you ask the company, it’s not the app’s fault. His writing covers innovation, institutions, marketing, gender, and civil society. Liu Weiqi is a Xi’an-based PhD student in Management Science with a background in law and engineering. ![]()
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